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工业工程师）INDUSTRIAL ENGINEER Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. PROFESSIONAL EXPERIENCE1985-Present LEYNER CORPORATION,Lake Charles,LAIndustrial Engineer · Provide floor support engineering in printed wire assembly (PWA) and subsystem assembly (SSA) areas. · Purchase capital equipment.Interface with vendors. Justify expenditures. · Design plant layout fixtures,and flow charts of material. · Program automatic equipment. · Write process sheets and rework procedures. · Recommend changes to product to allow ease of manufacture. · Implement design changes.Inititate methods and process improvements. · Troubleshoot problems.Effect disposition or rejection of material. · Provide assistance to all other departments. 1984 PRUDENCE D. MCHARRISON LABORATORY,Ruston,LAEngineering Assistant· Conducted variety of tests including Tensile.Compression,and creep tests on molded parts. · Responsible for production of plastic test specimens,and mounting polishing,and microscopic analysis. · Designed tools and fixtures for Instron machine. 1982/83 DUCHESS COMPONENTS,Baton Rouge,LAMolding Room Attendant,1983· Operated and maintained machine producing epoxy preforms. · Maintained records on inventory,loss of material,and quality control. Machine shop attendant,1982· Operated lathes,milling and grinding machines;monitored welding and heat treatments. · Read blueprints. EDUCATION LOYOLA UNIVERSITY AT NEW ORLEANS,College of Engineering,New Orleans,LA Bachelor of Science Degree in Industrial Technology,1985Minor concentration in computer science.PROFESSIONAL AFFILIATIONS/CERTIFICATIONSMember,Society of Manufacturing Engineers,Leaner Management Club Certified Manufacturing Technologist and Solderer.NOTICE· Relevant Work experience is emphasized while other positions are de-emphasized. · Chronological format illustrates a clear career path.（人力资源总监）DIRECTOR OF HUMAN RESOURCESSandy Bin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING,BEIJING. OBJECTIVEA career in Personnel Management/Administration.PROFESSIONAL EXPERIENCETENNESSEE PAROLE BOARD,Memphis,TN1991-Present Director of Human Resources and Staff DevelopmentDevelop and implement policy.Provide leadership in the areas of personnel,payroll,labor relations,training,and affirmative action.Administer personnel/payroll system to meet management and employee needs.Consult with chairmen,Executive Director,managerial staff,and supervisors to ensure policy compliance with applicable statutes,rules,and regulations.Advance agency Affirmative action plan.Determine appropriate grievance procedures relief;resolve labor disputes.Act as liaison for regulatory agencies:EOHS,OER,DPA,State Office of A.A.,and PERA.Maintain staff training program.Interface with Legal staff in dealing with progressive discipline and grievances.WILMONT INSURANCE CO.,Nashville,TN1987-1991 Director of Human ResourcesMaintained smooth work-flow;supervised claim adjudication;performed claim payment internal audits;coordinated activity with reinsurance carriers. Hired/terminated,trained,oversaw,and delegated personnel.Determined technical decisions and payments.Responsible for computer maintenance(IBM Series I)and updating personnel files to ensure compliance with state/local regulations pertaining to holidays,vacations,etc.1984-1987 Central Personnel OfficerCoordinated statewide reclassification study;organized questionnaires,individual interviews and desk audits.Evaluated/analyzed study data;rewrote job descriptions;prepared study package for legislative approval.Established related managerial files.Dealt with diverse personnel-related projects.EDUCATIONMilligan College,TNCourse work in Personnel Management and Human Resources,1990-PresentTennessee Weslevan College,Nashville,TNB.A.Degree,Management,1980· Action verbs give job descriptions punch. · Continuing education indicates candidate''s ongoing commitment to his/her career.（酒店文职人员）HOTEL CLERK Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. OBJECTIVE:To contribute developed customer relations and administrative skills to a challenging in a hotel. SUMMARY OF QUALIFICATIONS:· Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members. · Detail-and goal-oriented. · Function well in high-stress atmosphere. · Knowledgeable on both EECO and APTEC computers systems. CAREER HISTORY1992-Present THE OLIVER HOTEL,Whitewater,KS Hotel ClerkResolved guests'' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.1988-1991 WALDEN HOTEL,Walton,KSHotel ClerkTrained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.1986-1987 WALDEN HOTEL,Walton,KSSales AssociateAssisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers. 1983-1985 BETHEL COLLEGE,North Newton,KSSecretaryResponsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.EDUCATIONBETHANY COLLEGE,Lindsborg,KSBachelor of Science;Sociology,1983PREFERENCESFurnished upon request.· Candidate''s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume. · Education is de-emphasized because candidate''s work history is strong. （人力资源招聘专员）RECRUITER(Human Resources Department)Sandy Bin 15/F,TOWARD ,BRIGHT CHINA,BUILDING1,BEIJING. OBJECTIVETo contribute managerial skills to a challenging position as a recruiter. SUMMARY OF QUALIFICATIONS· Extensive public relations work,dealing with all levels of employment. · Self-motivated;able to organize,analyze and meet operational deadlines. · Respond well in high-pressure atmosphere. · Capable of handing a diversity of responsibilities simultaneously. EXPERIENCENORMAN DEPARTMENT STORES,New London,CTManager of Executive Recruitment,6/87-1/94Oversaw college recruiting process,annual budget $75,000.Presented campus recruitment workshops;developed internship program.Hired/recruited support and merchandising staff.Organized senior executive involvement.Received award for overall achievement and outstanding performance in Human Resources,3/92. Department Manager,9/85-6/87Merchandised children''s clothing and accessories.Analyzed/marketed $2 million inventory.Coordinated inventory control.Trained/developed staff of 15 sales associates in customer services skills and selling techniques.Achieved 20% sales increase over one year period.Chosen manager of the year for excellence in execution of responsibilities,1986.SEINFELD''S Redding,CTSelling Supervisor Trainee,6/85-8/85Coordinated merchandising and overall appearance of Men''s Department.Evaluated sales data.Controlled inventory and placement of incoming merchandise.Executed price revisions.EDUCATION CONNECTICUT COLLEGE,New London,CTB.A.,Spanish Modified with Government Studies,May 1987NOTICE· Specific contributions display candidate''s achievements and problem-solving abilities. · Specific dates of employment (month and year) are ideal for candidates with no gaps in work history.（客户服务代表）CUSTOMER SERVICE REPRESENTATIVE(Sales) Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. SUMMARY OF QUALIFICATIONS· Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.· Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.· Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.· Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.· Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC. · Interface with merchandising personnel,at all levels,and provide technical information on company products and services.· Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.· Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.· Coordinate delivery schedules and monitor delivery personnel.· Organize promotional demonstration activities for home and Hew York marketing office.· Respond to and resolve customer complaints.· Manage office operations and produce correspondence.· Control stock and conduct purchasing procedures.· Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.Notice· Background summary accentuates candidate''s acquired professional skills and impressive track record.· Listing relevant courses adds weight to candidate''s educational credentials.